Photo

  Mohd Fazil Mohd Noor

  Current Location: Malaysia

  •  Business Development Executive
  • Profile Created Date:29 Mar 2020

Description

Experience : 

 

years of total experience

 

May -Present years months

 

Senior Executive

 

Reputed Company,Malaysia

 

Industry Specialization Role

Position Level Monthly Salary

 

Automobile/Automotive Ancillary/Vehicle Sales - Retail/General

Supervisor/Team Lead Senior Executive MYR ,

 

Experience as

 

Regional Parts Executive (May – Dec ).

 

Monitor, coach, follow up and review dealers’ improvement activities towards achieving various target set for assigned dealers for after sales.

 

Conduct monthly competitors’ activities analysis on a national and regional level.

 

Project Completed: Introduced Parts & After Sales Monthly business report. (Utilize until present)

 

Regional Area Manager (Jan – Oct ).

 

Dealers Liaison (Monitor, coach, follow up and review dealers’ improvement activities towards achieving various target set for assigned dealers)

Guide and motivate dealers to understand and comply with Honda Malaysia’s policies.

Sustain harmonious working relationship among dealers at regional level.

Monitor sales achievement monthly and forecast accumulative achievement quarterly and annually.

To prepare monthly PDCA (Plan, Do, Check, Action) to ensure continuous improvement.

To guide dealers with progressive ideas to ensure achievement of annual KPI (Sales, Corporate Image Compliance, Customer Satisfaction Index, Insurance and Accessories Sales)

Strategies improvement plans for low performing dealers and sales advisors.

 

Fleet Sales Key Account Manager (From Nov – Dec )

 

Key Account Manager for sales to government and institutional clients.

Plan section’s yearly strategies, budget and activities to achieve Fleet Sales

Monitor and Analyse Fleet sales performance and report (PDCA) to management on periodical (i.e. monthly / quarterly) basis.

 

Team Leader of Honda Insurance Package (HIP) (Jan – Present)

 

Committee member for HIP between Honda Malaysia, Insurance Panel, Suppliers and Dealers

Analyse insurance results and plan yearly improvement project activities for enhancing HIP for customers convenience on insurance matters

Monitor and report to top management on achievement and performance (PDCA) on periodical basis (i.e. monthly, quarterly etc)

 

Projects Completed :

 

Introduction of Multiple insurance panels at the dealership.

De-tariffication Study

Recruitment and Implementation of nd Takaful Panel Insurer into HIP

 

– Involved in negotiating terms and condition with New Panel Insurer to provide cover and service as required for customers benefit and pull the Insurer on board

 

Enhance HIP awareness via joint activities by HMSB-Panels Insurers-Dealers

 

Team Leader of CR Planning of Customer Relation Management (CRM) (Apr – Present)

 

 

Study to review current CR at dealership

Analyze & reviewing current CR at dealership level.

To revamp the total CR Functions at dealership by .

Study & analyze current Database for future improvement

Study on loyalty/retention approach

Involve in Lead Management Module system development.

 

Nationality : Malaysia


Residential country : malaysia


Date of birth : 01-01-1970

Address : Kuala Lumpur


Language: English


Language Known

Skills

     

    Key Achievements : 

      

    Establish Master report for Spare Parts Division in

     

    Direct Involve in feasibility study & planning for HMSB Regional Office establishment in .

     

    Key Person for the introduction of New HIP Panels (Zurich Takaful (),Allianz General ()& AIG Insurance())

     

    Revamping the Insurance program for better customer retention ()

     

    Standardization of operations & improve the reports accuracy by implementing new Honda insurance platform. ( – MPIS System development)

     

    Establish/Generating HIP Marketing Fund. ()

     

Education

2011

Engineering from International Islamic University University

Malaysia

Career

05/2011 - /

Position: Senior Executive

Employer: Reputed Company

Country: Malaysia

certificate

Market Research

01-01-70 To 01-01-70

Network development

01-01-70 To 01-01-70

Sales monthly target

01-01-70 To 01-01-70

Sales Analysis

01-01-70 To 01-01-70