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  Vyankatesh Manjrekar

  Current Location: India

  •  It Engineer/it Support
  • Profile Created Date:29 Mar 2020

Description

Being a Full time Masters degree in Physics, I moved to booming IT sector in year 2000 which brought a huge change in my Career. This career gave me lots of opportunities to grow as a person on personal as well as Professional level. Challenging profiles such as Team Lead and Process In-charge, System Administrator led me to achieve best in Service Delivery as a core at L1 and L2 Level on Desktop Level including interacting with Users, Key Users and Stake Holders. Mean time I got motivated by my Account Delivery Manager to certify ITIL V3 Foundation as a base for Management Trainee in organization. ITIL certification program provided me solid base for ?Process skills? in handling Activities and Projects from Start to End delivery without violation of SLA. Although most of my professional experience has been oriented toward programmatic and organization culture work, I am enthusiastic about putting my talents to use them in new challenging roles. Although I worked on technical cum management level, my keen interest was always at Management level. My whole career involves an outstanding and up-going path at Management Level. Customer Service Management - Conflict Management - Team Leadership - Performance Management - IT Helpdesk - Troubleshooting / Problem Solving - Quality Assurance - Presentations - People Management - Change Management - Incident Management - Staff Training - Vendor coordination are the major roles and responsibilities that I have handled during this tenure. Hence, would like to request you to consider me for any suitable positions you represent that focus on working with diverse groups of people, either co-workers or customers and welcome the opportunity to talk with you about my fit with relevant opening. Your clients may need an administrative professional who can handle a wide range of Service Delivery aspects and I think I will be the best choice to have with them. I appreciate your consideration and look forward to hearing from you in the near future. Sincerely, Vyankatesh Manjrekar Contact ? 9920289788 / 7506384245 Thane

Nationality : India


Residential country : india


Date of birth : 01-01-1970

Address : C3/005, Rutu Estate, Opposite Commissioner?s bungalow, Off Ghodbunder Road, near Hiranandani Estate, Patlipada, Thane - 400607


Language:


Language Known

Skills

    ? Tivoli End Point Manager Console ? Ver 9, ? Acronis Snap Deploy 4.0 Imaging ? Desktop Management ? Windows XP , Windows 7 ? MS office 2007 / 2010 ? ITIL V3 Foundation - Change Management / Incident management ? QMS documentation ? CA and HPSD Service Desk tools ? Sipping VOIP Phones 7460-7490 Series ? Other Software installations via Tivoli ? creating task through .msi or .exe ? MS Project, MS Visio, MS Access, Minitab, Business applications (.msi or .exe) installations ? Email: MS Outlook 2007 and MS Outlook 2010 ? Laptops Proficiency IBM, Dell ? Desktops - IBM, Compaq, Dell, HP ? Remote Support ? VNC Intelli-Admin, Net meeting ? Customer Service Management ? Conflict Management ? Team Leadership ? Performance Management ? Recruitment at desktop level ? IT Helpdesk ? Troubleshooting / Problem Solving ? Quality Assurance ? Presentations ? People Management ? Change Management ? Incident Management ? ITIL best practices ? Staff Training ? Vendor coordination

Education

1997

M.Sc. from Mumbai University University

India

Career

06/2014 - 08/2014

Position: No

Employer: No

Country: India

certificate