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Job Summary: Service Quality engineer is responsible for developing and coordinating the quality management system to support the Service operations in the facility. Provide engineering technical support for NOV Kuwait Downhole Service facility, Sales & Operations and Product Line Engineering groups specific to Quality and Reliability. Analyzing the trends of the performance of the tools and improve the product Reliability and Service Quality. Assist the regional and local sales team for any business tender related to quality management system. Responsibilities/Accountabilities & Authority: Ø Workshop daily presence: vMonitor and ensure all quality standards are following during tool assembly, disassembly, storage, and shipping. vMonitor service issues, damages, and EDS daily. vIdentify room for improvement in the tool service protocols. vMonitor and track vendor performance for critical suppliers. vRecord all non-conformances in JDE and close them in a timely manner.

Internal Auditor Lead Auditor