Description
OBJECTIVE
To work with an organization that fosters a continual learning environment that provides opportunities for growth and allows me to apply my knowledge and experience in corporate world.
EDUCATION
? Two Years Honors Diploma in Fashion Designing from (SAFT) School of Art Fashion Technology Dehradun in year 2006 with good Academic record.
? Basic Knowledge of Computer, Corel Draw 9, 10, 11 Adobe PageMaker & Photoshop well familiar with Internet.
Skills / Expertise:
? Marketing Management
? Training
? Customer Service
ATTRIBUTES
? Leadership qualities with people management skills, pleasant personality, lead by example.
? Cosmopolitan outlook, worked under a wide range of social, cultural and linguistic environment; work place and work culture are therefore not constraints to deliver.
? Possess a highly positive attitude, love to take challenges and sincere and devoted to responsibilities
? Keep updated with new strategies and processes associated with development of business; also well conversant with office automation tools and packages. Computer proficiency in PageMaker coral draw 11 and Photoshop7.
Nationality : India
Residential country : india
Date of birth : 30-06-1982
Address : 339,old dalan wala, Dehradun, -248001 Uttrakhand, India.
Language: English
Language Known
English
Hindi
Punjabi
Skills
OVERVIEW
? 10 years of illustrious career in business development and Sales, Marketing management,
? Significant amount of experiences and competencies on Training used to trained new hired candidates for BPO sector certified Trainer in process
? Expertise in handling customers in Sales and Marketing in sales line also in BPO sector
? Keep updated with development all around in areas of sales and procurement to enhance competency and implement such knowledge for even delivering even better performance
Sales ? Undertook relationship building exercise with existing clients. With the existing clients also identified new clients, presented business proposals.
? Made new negotiations to increase the volume of business with the existing clients.
? Ensured that better and timely service was given and meeting all the deadlines as per the commitment.
Internship ? Worked with designing team
? Worked with production team with new design from manufacturing till dispatching
? Update Check - outdated old stock
? Coordinating with the client for new designs and orders
Designer
Role
? Market survey for new designs and prepare it for manufacturing
? Coordinate with the embroidery team to manufacture the plain fabric with new embellishment
? New designs for new clients and ensured the timely complete of the projects.
Customer Executive
? Inbound call centre customer executive
? Coordinate with the team leader / track the coustmer order
? Try to convince the customer who is getting irritated due to order delay or damaged order receive for replacement
Sales and Designer
Sales
Designer
? Coordinate with Customers - plain fabrics like Rubia/ Lizibizi /Sattern/ cotton
? Make new handmade design and machine embroidery for the new customer
Customer Executive/ Trainer
Customer Executive
Trainer
? Inbound call centre executive for customer Query, Request and Complaint
? Certified process trainer with process knowledge
Trainer/Quality Analysis
Trainer
? Outbound call centre we use to call customer for customer service
? Take the batches of the new hire agents and also give the new updates to the tenors’ agents need to interact with the client regarding new updates
? Agent who take the call use to hear there live call and recording and mark them as per the parameter
AREA SALES OFFICER
SKD DIVISION
BRAND SIYA
? Worked with designing team
? Worked with production team with new design from manufacturing till dispatching
? Deals with new client for sales
? Working area - DELHI, MUMBAI,GUJRAT, BARIELLY,, HARYANA, UTTRAKHAND, PUNJAB, HIMACHAL PRADESH
Education
-
2006
Diploma from (SAFT) School of Art Fashion Technology University
-
India
Career
-
05/2003 - 06/2004
Position: Salesman
Employer: Kumar Tailors&Matching Centre ? Showroom
Country: India
-
11/2006 - 01/2007
Position: Internship
Employer: Sanskriti Apparels Pvt.Ltd.
Country: India
-
02/2007 - 01/2008
Position: Designer
Employer: Shamsher & Sons. ? Showroom
Country: India
-
02/2008 - 08/2008
Position: Customer Executive
Employer: Kankei Relationship Marketing Services Pvt.Ltd,
Country: India
-
09/2008 - 05/2010
Position: Sales and Designer
Employer: Kumar Tailors& Matching Centre
Country: India
-
06/2010 - 08/2011
Position: Customer Executive/ Trainer
Employer: ADI BPO Pvt. Ltd.
Country: India
-
01/2012 - 02/2013
Position: Trainer/Quality Analysis
Employer: ADI BPO Pvt. Ltd.
Country: India
-
06/2013 - /
Position: AREA SALES OFFICER
Employer: SIYARAM?S SILK MILLS LTD.
Country: India