Description
Nationality : Pakistan
Residential country : united arab emirates
Date of birth : 01-01-1970
Address : Airpport Road Shaheen Medical building Flat # 1202 Country: Abu Dhabi, United Arab Emirates
Language:
Language Known
Skills
Working Experience
Sales Executive to Assistant store Manager at DU
Location: Abu Dhabi, United Arab Emirates , Al Wahda Mall
Company Industry: Reputed Company
Job Role: Sales Executive
February 2013 - till to date
Opening new accounts & maximizing customer base in order to achieve the monthly & thus yearly sales/revenue of the store.
Selling du products & services, Consumer and Enterprise.
Introducing our service to direct sales customer.
Maximizing the volume of business with current customers through reference/leads.
Maintain consistent customer satisfaction with his/her segments.
To provide the best customer service sales & after sales support.
Preparation and submission of various reports on daily basis including:
Individual sales & revenue report.
New clients/lost business report.
Means of payments & Sales statistics report.
Customer Care In Call Center at UFONE (PTML)
Location: Islamabad, Pakistan , Industrial Area Islamabad
Company Industry: Customer Service/ Call Center
Job Role: Customer Service/ Call Center
June 2006 - October till 2012
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
SPECIALITIES
working experience with Windows, Microsoft Office,
In depth knowledge of front-end and back-end processes
Familiarity with Networking and business development
Ability to work in a fast-paced work environment
Ability to handle multi tasks
Ability to communicate effectively
Meeting monthly Targets.
Education
Bachelor's degree / higher diploma, Commerce Accounts
PUNJAB UNIVERSITY
Location: Lahore, Pakistan
Completion Date : March 2005
2003 - 2005
Bachelor in Commerce (PUNJAB UNIVERSITY)
Education
-
2005
B.Com from PUNJAB UNIVERSITY University
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Pakistan
Career
-
02/2013 - /
Position: Sales Executive
Employer: Reputed Company
Country:
-
06/2006 - 10/2012
Position: Customer Care
Employer: UFONE (PTML)
Country: