• Download Resume

 

To contact this candidate email hr6@falconmsl.com

  Baptist R. Fernandes

  Current Location: India

•  Manager

• Profile Created Date:29 Mar 2020

Description

Skills

Personal Profile  

 

Name: Baptist R. Fernandes 

Date of Birth: st September

Languages Known: English, Hindi, Marathi and Konkani

Something about myself:

I am enthusiastic, hardworking, dedicated and result-oriented as well as honest, cheerful and courteous. Being able to work well under pressure, I also have excellent communication skills.

I am a team player …and people skills are my forte.

Educational Qualification 

S.S.C   St Michael’s High School  All        .%

H.S.C   St. Andrews College   Commerce    .%

T.Y.B. Com  RD National College   Management studies   .%

Current Work Experience: Manager - Reputed Company from .. till date

Times Professional Learning (A division of Bennett, Coleman & Co. Ltd), Mumbai, Maharashtra.

• Handling placements for three high - end courses offered by Times Professional Learning viz. D- MBA (distributed MBA), PGDDM (Post – Graduate Diploma in Digital Marketing) , PGPMEM (Post Graduate Program in Media and Entertainment) and PGDBM (Post Graduate Diploma in Banking Management)
• Sourcing and partnering with SAP, Data Science, BFSI, Digital Marketing & Media/Entertainment clients.
• Sourcing corporate trainings, content and delivery.
• Developing and maintaining sound, credible and reciprocal relations with key HR personnel of relevant industries for successful and quality placements and internships.
• Effectively paraphrasing industry&#;s need to the learning institute so as to develop and execute relevant syllabus and adequately trained resources to meet the industry requirements.
• Creating awareness at the learning institute about latest and updated trends in relevant industrial clusters and sectors thereby empowering our learners.
• Walking the extra mile by handholding the relatively slow learners and pushing them to be at par with the batch w.r.t placements and internships.

 

Past Work Experience:

Reservation Executive (Key account-Partner Elite) AVS Cargo (GSA Etihad Airways) Joined on .. – ..

 

• Reservations/Booking shipments on system (Cargospot) and assisting queries for Global key accounts assigned to me
• Planning cargo space for all international destinations operated by Etihad Airways
• Handling GKA accounts (Reservations/Queries/Rates/Complaints)
• Tracking & trace of shipments

 

Promoted to Manager (BOM Station) AVS Cargo (GSA Etihad Airways) Nov

 

• Planning  passenger & freighter flights ex BOM
• Maintaining daily and monthly cargo reports.
• Coordinating with sales and operations teams to ensure maximum utilization of capacity on the flight.
• Coordination with hub station (AUH) and ensuring smooth handling of shipments.
•  Managing and supervising reservations team, import team, finance team and sales support team and their daily day to day functions.
• Preparing team roster / organizing trainings and events.
•  Handling escalations from agents/customers and providing quick solutions.

Past Work Experience: Aptech aviation & hospitality Academy (MIS & Placements)

 

• Worked with Aptech aviation & hospitality academy (Mumbai) (Head Office) from .. to ..
• Joined Aptech aviation & hospitality academy on rd May’ as a “Mentor” (Supervisor) for students who are doing their internship at MIAL (GVK) and for coordinating MIS reports for the Head office.
• Was promoted to All India MIS Head & Western region placement head for Aptech aviation & hospitality academy on th July’.

 

Key job functions

 

• Meeting & coordinating with aviation/hospitality clients for tie-ups with different airlines for placements and internship.
• Corporate alliances & ties-ups.
• Function includes coordinating with all regions heads for daily, weekly & monthly reports.
• Center & regional manual process updating for smooth functioning of center & regional office.
• Preparing fortnightly, monthly & yearly analysis reports of all regions for placement & internship.
• All India customer care service to ensure highest level of customer service.
• Uploading website information for the home page of Aptech Aviation & hospitality Academy.
• Coordinating with all centers across India for students placements & short listing students for internship opportunities.
• Handling placements for more brands ie (Aptech Computer Education & Arena Animation)

 

 

Training skills

 

• Conducted cargo & DGR training for Aptech aviation & hospitality academy students.
• Conducted communication skills training for Aptech Aviation & hospitality academy.
• Conducted induction for new students which covered modules on basic communication skills, phone etiquette & introduction to the world of cargo.
• Trained and certified as an internal auditor.

Past Work Experience: Jet Airways (Senior Cargo Assistant)

 

• Worked with Jet Airways as a Senior Cargo Assistant since .. to .. in the Cargo Capacity Revenue Management Department at Jet Airways Head Office, Mumbai.

 

Key job functions

 

• Planning cargo space for International & Domestic flights.
• Booking shipments on system (cargospot) and assisting queries relating to cargospot from International / domestic ground handling agencies.
• Coordinating & planning with International stations for cargo figures and revenue yield.
• Handling customer & agent’s calls and complaints.
• Providing website information, queries & updates to customers
• Maintaining daily and monthly cargo yield reports.
• Coordinating with sales and operations teams to ensure maximum utilization of capacity on the flight.
• Tracking ULD’S  & Cargo shipments

Thank you.

Baptist Fernandes.

 

Education

2006

B.Com from RD National College University

India

Career

07/2017 - /

Position: Manager

Employer: Reputed Company

Country: India

03/2013 - 07/2017

Position: Reservation Executive

Employer: AVS Cargo (GSA Etihad Airways)

Country: India

certificate