Skills

Competent MBA (Retail Management) Professional, flair for blending creative insight and sharp planning skills for managing business operations & meeting top / bottom-line objectives

 

Aiming for managerial level assignments in Retail Operations, Planning, Sales & Business Development with an organisation of repute, preferably in Retail/ FMCG industry

 

PROFILE SUMMARY

 

• Over years of experience in areas of Retail Operations, Merchandising, Planning, Customer Service, Sales & Marketing and Business Development.
• Responsible for Mn – sales in KSA.
• Responsible for GP and P&L
• Responsible for financial success of department by meeting their sales and margin.
• Complete financial metrics to improve efficiency and assist with in - stock management, including promotions, inventory replenishment, managing overstock inventory and operations process.
• Assortment planning and productive analysis.
• Managing Obsolesce and trouble stocks.
• Training merchandise analyst and regional merchandise planners.
• Responsible for creation, implementation, and execution of marketing concepts, promotions and strategies across KSA.
• Participated with the Buying team in the development of new product lines through brainstorm sessions, work sessions, and line reviews, presenting new ideas or product placement strategies based on current Market trends.
• Analysed key items for productivity in locations, providing direction for positioning to the operations teams.
• Partnered with Regional Managers to review sales and formulate merchandising plans that enhanced Top line sales and profitability.
• Restructured pricing strategies for specific product categories and identified margin building opportunities
• Skilled in formulating strategic brand plans and providing support for driving consumer preferences.
• Experience in overseeing the entire retail operations encompassing visual merchandising, promotions, retail logistics, stock management & maintenance of optimum stock levels
• Proven abilities in developing category strategies and go-to-market standards to help support sales of new products and existing portfolio
• Expertise in increasing sales revenues, exceeding targeted goals, developing profitable & productive business relationships and building an extensive client.                                                                    

Key Result Areas

• Driving sales operations in assigned territory.
• Conducting opportunity analysis by keeping abreast of market trends/competitor moves to achieve market-share metrics
• Handling entire gamut of retail operations, bringing out USP of all products, implementing pricing strategies, supervising store performance, designing SOPs & visual merchandise as well as coordinating the implementation of retail outlets
• Overseeing store performance, ordering supplies and managing the receipt, inspection, unloading, shelving & delivery of goods; ensuring proper implementation of shops security & anti-theft policies
• Managing customer centric operations and ensuring higher customer satisfaction levels; resolving customer’s complaints as well as suggesting the most viable product range
• Mentoring, training & leading field functionaries to ensure sales and operational efficiency

 

Highlights

 

• Successfully increased revenues, by (% year on year) by developing corporate tie ups with banks and other companies, motivating the team members and giving them individual KPIs and different type of promotions to increase the footfall for the stores and converting the same
• Promoted to store operations manager and to head of merchandising in current financial year
• Efficiently introduced new products & services such as sharing regular feedback about the products with Merchandisers and suggesting New Ranges in Furniture & Household Products which resulted in width in offering of products and increase in customer satisfaction
• Took measures pertaining to Customer Satisfaction Survey, Tracking & counting the frequency of complaints, concentrated effort to relate the customer satisfaction results to increase the revenue
• Bagged the following awards:
• Best Store of the Year - , in recognition for - year on year growth, higher ATV and audit excellence
• Best Store of the Month for months in Feb’, May’ & Aug’, in recognition for – year-on-year growth, higher ATV, and audit excellence
• Best Employee of The Month in , in recognition for – People Management.

 

 

PREVIOUS EXPERIENCE

 

Jun’ - Jun’:             Hewlett Packard, India   , Chennai as Financial Associate

 

IT SKILLS

 

• Well versed with MS Office and Internet Applications

 

EDUCATION

 

• MBA (Retail Management) from KJ Somaiya Institute of Management Studies and Research, Mumbai in
• B.Com. from Ramakrishna Vivekanada, Chennai in

 

EXTRAMURAL ENGAGEMENTS

 

• Served as:
• Captain of SIMSR Cricket Team during -
• Member of Tamil Nadu Cricket Association
• Captain of the Division Cricket Team at college & school level

 

PERSONAL DETAILS

 

Date of Birth                        :               nd March

Address                                 :               Building No. - , Block - , Salmiya, Kuwait

Languages Known             :               English, Tamil and Hindi

 

 

 

 

 

Education

2011

MBA/PGDM from KJ Somaiya Institute of Management Studies and Res University

India

Career

06/2018 - /

Position: Head of Retail Logistics Manager (Planning Manager

Employer: Landmark Group

Country: Kuwait

09/2016 - 06/2018

Position: Merchandising Manager

Employer: Landmark Group

Country: Kuwait

06/2016 - 09/2016

Position: Store operations manager

Employer: Landmark Group

Country: Kuwait

07/2012 - 06/2016

Position: Retail Showroom Manager

Employer: Landmark Group

Country: Kuwait

07/2011 - 06/2012

Position: Management Trainee

Employer: Landmark Group

Country: Kuwait

certificate