Senior Service Engineer Cum Local Technical Advisor, Havells India Ltd. (August-2020 to October-2025) Service & Troubleshooting: Led repair and maintenance of complex AC, refrigeration, and home appliance systems. Installation & Commissioning: Successfully installed and commissioned over 1000 AC units. Customer Support: Provided technical support and training to customers. Team Leadership: Mentored a team of 10 junior engineers, improving their technical skills and service quality. Quality Control: Conducted regular quality checks, ensuring adherence to Havells' standards and procedures. Inventory Management: Managed inventory and spares, optimizing stock levels and reducing wastage by 20%. Key Achievements: - *Service Excellence Award*: Received the Service Excellence Award for outstanding performance and customer satisfaction (2024) - *Best Service Engineer*: Recognized as one of the top-performing Service Engineers in the region (2022)

Skills: - AC, Refrigeration, and Home Appliances Service & Troubleshooting - Installation, Commissioning, and Maintenance - Customer Service & Support - Team Leadership & Training - Quality Control & Inventory Management